Software We've Built
Practical systems built around real business workflows.
Quotation & Sales Management
From quotation to order — without spreadsheets, repeated data entry, or lost follow-ups.
- Create quotations with itemized pricing, quantities, taxes, discounts, and terms
- Manage a product and service catalog for faster quote-building
- Track every quotation — draft, sent, under review, approved, rejected, or expired
- Set up internal approval workflows for discounts or high-value quotations
HR & Workforce Management
Payroll, attendance, and leave — built around Saudi labor law and GOSI, not a generic HR template.
- Employee records — profiles, contact details, and national ID, including offboarded and archived employees
- Document expiry tracking and alerts for Iqama, passport, and medical insurance
- Organization structure — branches, departments, positions, and shifts
- Daily attendance tracking, with employee self-service sign-in and sign-off
Maintenance Management
From service request to completed visit — technician assignments, notes, and history in one place.
- Log service requests by customer and site
- Record issue description and priority
- Assign requests to a technician
- Schedule visit dates
Helpdesk & Ticket Management
Customer service tickets — assigned, worked, resolved, and closed, with nothing falling through the cracks.
- Log customer service requests as tickets
- Assign tickets to a team member
- Track ticket status — Open, Assigned, In Progress, Waiting for Customer, Resolved, or Closed
- Flag overdue tickets automatically
Purchase Management
From purchase request to received goods — approvals, supplier quotes, and purchase orders in one place.
- Raise purchase requests with items, quantities, and justification
- Route purchase requests for internal approval
- Collect and compare supplier quotations
- Manage your supplier list and contact details
Asset Management
Know what you own, who has it, and its full history — without a spreadsheet.
- Register assets with a tag number, type, and purchase details
- Assign assets to an employee, department, or location
- Track asset status — In Use, In Maintenance, In Storage, Retired
- Log maintenance history per asset
Interior Project Management
From project quotation to client approval to handover — with a digital trail instead of WhatsApp conversations.
- Cost a project room by room or area by area — materials, quantities, and labor
- Track cost, margin, and client price separately on every quotation
- Track every project — Quoted, Pending Approval, In Progress, or Handed Over
- Get client approval on material and design selections, item by item
Property & Leasing Management
Properties, units, tenants, and leases — rent collection and renewals without a spreadsheet.
- Manage properties and units — type, size, and status
- Track tenants and lease details per unit
- Lease terms — start/end dates, rent amount, and payment schedule
- Track rent collection — Paid, Due Soon, or Overdue, per unit
Recruitment Management
From job requisition to hired — candidates, interviews, and offers tracked in one place.
- Post job requisitions with role, department, and requirements
- Track candidates per requisition, from application to hire
- Move candidates through interview stages — Screening, Interview, Offer, Hired, or Rejected
- Record interview notes and feedback per candidate
Email Campaign Management
Targeted B2B email campaigns with real deliverability engineering and AI reply triage — the same system built for Fadera's own outreach.
- Build campaigns and target them by sector, country, city, verified-email status, or a hand-picked list
- Paced sending — spread a daily volume across a time window and chosen days, instead of one spam-flagging burst
- Multiple sender accounts (mailbox rotation) so sending volume and reputation stay isolated per account
- Site-wide contact frequency limits — minimum days between sends and a weekly ceiling, enforced across every campaign
Restaurant & Café Management
Orders, tables, and daily sales in one place — instead of handwritten tickets and an end-of-day guess at what sold.
- Take orders by table, takeaway, or delivery, with modifiers and special requests
- Manage table status — Open, Occupied, Bill Requested, or Available — at a glance
- Send orders straight to the kitchen display or printer, no verbal relay
- Track order status through the kitchen — New, Preparing, Ready, or Served
Inventory Management
Stock levels, movements, and low-stock alerts in one place — instead of a warehouse count that's always a guess.
- Maintain an item catalog with SKU, unit of measure, and category
- Track stock levels per item, per warehouse or location
- Record stock movements — receipts, issues, transfers, and adjustments — with a full audit trail
- Low-stock alerts based on a reorder point you set per item
School Management
Manage students, attendance, fees and everyday school operations.
- Student records — enrollment, class/section assignment, guardian details, and full history in one place
- Class and section management across grades and academic years
- Daily attendance tracking per class and per student, with absence notes
- Results and grading records per subject and term
Our Approach
Is Your Business Facing These Challenges?
We build custom software, automation, and AI solutions to solve these challenges.
What We Deliver
Choose a category below to explore the solutions we offer.
Websites & Web Applications
Professional websites, web applications, and business software built around how you work.
- ✓Professional Business Websites
- ✓Custom Web Applications
- ✓Custom Business Software
- ✓Customer, Vendor & Partner Portals
How a Customer Becomes a Lead
Convert website visitors into qualified business leads.
Frequently Asked Questions
Timelines depend on scope — a single-page site can be ready in a few weeks, while a larger custom application takes longer. We'll give you a realistic timeline after the consultation.
Yes — once the project is complete and paid for, the website and domain are yours.
AI & Process Automation
Put AI to work on repetitive tasks and everyday workflows, freeing your team for higher-value work.
- ✓AI-Powered Business Automation
- ✓AI Customer Support Chatbots
- ✓Business Workflow Automation
How Customer Questions Are Handled
Answer customer questions instantly, any time of day.
Frequently Asked Questions
Yes. Systems we build follow standard security practices, and your data stays yours — we don't share or sell it to third parties.
No — it handles repetitive, rule-based tasks so your team can focus on work that actually needs a human judgment call.
Communication Automation
Automate customer communication through email, WhatsApp, SMS, reminders, and scheduled messaging.
- ✓Email, WhatsApp & SMS Automation
- ✓Appointment Booking & Reminder Systems
- ✓Social Media Scheduling & Automation
Customer Communication
Keep customers informed automatically, from first contact to follow-up.
Frequently Asked Questions
Yes — messages go through the official WhatsApp Business API, not a personal number, so there's no risk of it being banned.
Yes — automated replies handle common questions, and anything more complex is handed off to your team.
Data & Document Automation
Eliminate manual data entry by automating forms, invoices, quotations, documents, and database workflows.
- ✓Form Data Processing to Excel, Database, or CRM
- ✓Data Import & Migration
- ✓Automated Invoice & Quotation Generation
- ✓Automated Document Generation
Document Process
Turn incoming requests into accurate records automatically.
Frequently Asked Questions
Most common formats — Excel, CSV, PDF, and standard database exports. We'll confirm compatibility with your specific files during the consultation.
The system flags anything it can't process cleanly instead of guessing, so a person can review it before it's finalized.
Business Operations Systems
Streamline your daily operations with custom ERP, CRM, inventory management, and real-time business dashboards.
- ✓ERP & Business Management Systems
- ✓Lead Management & CRM Solutions
- ✓Order Processing & Inventory Management
- ✓Interactive Dashboards & Business Reports
Sales Process
Manage every sales opportunity from inquiry to delivery.
Frequently Asked Questions
In most cases, yes. We aim to integrate with your existing tools — accounting, CRM, WhatsApp, and more — rather than replace them outright. We'll assess this during the consultation.
It can, or it can work alongside what you already use — we'll recommend whichever fits your business better during the consultation.
Workforce & Integration
Simplify everyday workforce processes like attendance and expenses, and connect your existing systems together.
- ✓Employee Attendance & Leave Management
- ✓Expense & Approval Workflows
- ✓API Integrations Between Your Existing Systems
Employee Requests
Simplify internal approvals and employee management.
Frequently Asked Questions
Yes. We remain available for support, fixes, and updates after your system goes live — this is discussed and agreed as part of your project.
Yes — the system can handle multiple branches or locations from one central setup.
Industries We Serve
We build solutions for businesses across a wide range of industries, tailoring every system to each client's workflows and operational needs.
- 🏥 Clinics
- 🍽 Restaurants
- 🏢 Trading Companies
- 🏗 Construction
- 🏭 Manufacturing
- 🚚 Logistics
- 🛒 Retail
- 🎓 Education
- 💼 Professional Services
Fadera has been in the Saudi market since 2014.
See the businesses we work with →From Manual to Automated
- Manual data entry
- Spreadsheet updates
- Delayed responses
- Manual reports
- Automatic data capture
- Centralized system
- Instant communication
- Live dashboards
Not Sure Where to Start?
We offer a consultation to understand your business processes and identify automation opportunities that can save time, reduce manual work, and improve efficiency.
- Business Process Analysis
- Automation Consulting
- Solution Planning
Every business is different. That's why every solution we build is designed around your processes, your goals, and the way your team works.