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Business Operations

Maintenance Management

From service request to completed visit — technician assignments, notes, and history in one place.

Discuss Your Maintenance Workflow →
Open Requests
24
Scheduled Visits
18
In Progress
11
Completed (Month)
87
RequestCustomer / SiteTechnicianStatus
MR-1042Al Noor Tower, RiyadhKhalid S.In Progress
MR-1041Gulf Mall, JeddahFaisal M.Scheduled
MR-1040Al Rashid OfficeAhmed T.Completed
MR-1039Noor ClinicSara A.Scheduled

01 · Dashboard — see your maintenance pipeline at a glance

  • HVAC Companies
  • Electrical Contractors
  • Facility Management
  • Fire & Safety Companies

Everything your team needs to run a maintenance visit

From logging a request to confirming the work is done — one connected flow, not four disconnected screens.

New Request — MR-1046
Gulf Business Center · HVAC System
FieldValue
IssueNo Cooling
PriorityHigh
TechnicianUnassigned
Save DraftAssign Technician
02
Log the Request

Capture the customer, site, issue, and priority in one place.

MR-1042 · Al Noor Tower, Riyadh
Khalid S.In Progress
Request→ Assign→ Schedule→ Visit→ Complete
Visit Notes
Checked compressor2 Sep
Replaced filter1 Sep
03
Schedule & Track

Assign a technician and follow the visit through with notes.

MR-1042 · Al Noor Tower, Riyadh
Khalid S.Completed
Parts Used: Capacitor, Refrigerant
Request→ Assign→ Schedule→ Visit→ Complete
04
Confirm Completion

Close the request with parts used and before/after photos.

What it does

Maintenance Management gives your team one place to log service requests, assign technicians, schedule visits, and track work through to completion — instead of chasing updates over phone calls and WhatsApp. Designed around your maintenance workflow and service types.

Everything around a maintenance visit

  • Service Requests

    Log requests by customer and site, with issue description and priority.

  • Assign & Schedule

    Assign a technician and set the visit date.

  • Technician Visits

    Track visit status from scheduled through in progress to completed, with technician notes.

  • Parts Used

    Record parts and materials used on a visit — a record, not an inventory system.

  • Before & After Photos

    Attach photos to document the work done.

  • Service History

    A complete history of every request and visit, per customer or site.

Included: Maintenance visit tracking

From the moment a request comes in to the technician closing it out — logged, assigned, and confirmed.

  • Customer/site on every request
  • Issue description and priority
  • Assigned technician and scheduled visit date
  • Visit status — Scheduled, In Progress, Completed
  • Technician notes and before/after photos
  • Parts/materials used, recorded (not tracked as stock)

This tracks maintenance requests and visits — not a full field-service platform with route optimization, spare-parts inventory, or contract/SLA billing. If your business needs those too, we scope that separately.

How it works

  1. log a service request against a customer and site
  2. assign it to a technician
  3. set the visit date
  4. the technician records notes, parts used, and photos
  5. confirm completion and close the request

One workflow. From service request to completed visit.

  • Request
  • Assign
  • Schedule
  • Visit
  • Complete
Discuss Your Maintenance Workflow →